Calls and messages 

Updated: 19.5.2017 - Next update: 20.10.2017

The use of mobile data seems to somewhat decrease the use of traditional voice and communications services. The change is particularly apparent in the volume of text messages which fell in 2016 by around 12 per cent compared to the previous year. Last year, the number of text messages sent per Finnish individual was 38 messages a month. In 2016, the volume of mobile calls made per Finnish individual was nearly 4 hours a month, which is almost the same as in the previous year.

More statistics related to telephone and broadband services as well as further information on the development of these can be found on FICORA's statistics pages.

Finnish Communications Regulatory Authority

Description of indicator

The data is collected bi-annually. Call minutes and the number of messages have been reported in millions during the time periods of 1 January to 30 June and 1 July to 31 December.

Fixed network call minutes contain the total number of call minutes made by household and corporate customers from the fixed network (including local, national and international calls, calls to service and freephone numbers and national corporate numbers and mobile subscriptions).

The number of minutes of mobile calls made in Finland (subscriptions or prepaid) by household and corporate customers is included in the title 'Mobile call minutes'.

The number of SMS messages includes all text messages sent in Finland.

The number of MMS messages includes all multimedia messages sent in Finland.